trying to "port ALL my e-mails and folders from old computer old Outlook acct to New Co...

GetHuman3845300's Technical support issue with Microsoft Office from October 2019

Help with my Microsoft Office issue
The issue in GetHuman3845300's own words
trying to "port ALL my e-mails and folders from old computer old Outlook acct to New Computer and new Outlook acct but BOTH have same e-mail address...*****@***.com BUT have different passwords...Help...Desperate !

GetHuman3845300 did not yet indicate what Microsoft Office should do to make this right.

How GetHuman3845300 fixed the problem
I paid JUST ANSWER to import from other account in entirety and am still sorting thru the more than *,*** e*mails to make sure that "they" are inclusive ...I believe the TECHNICAL EXPERT from JUST ANSWER utilized the Office *** subscription purchased with the new computer but still unclear how He was able to do...Thanks for the F*UP text appreciate the support !
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Microsoft Office

Technical support issue
Reported by GetHuman3845300
Oct 28th, 2019 - a year ago
GetHuman3845300 shared how to fix
Seen by 4 customers so far
Similar issue to 979 others
0 customers following this
Items needed
MS Email address
Billing address
User ID


GetHuman3845300 started working on this issue
Oct 28th, 2019 11:30pm
GetHuman3845300 confirmed the issue is fixed. Hooray!
Oct 29th, 2019 3:03pm

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