This is my SECOND TIME responding to your so-called follow-up. Will somebody PLEASE HELP ME? I clicked on the link to install Office ****, but it installs Offce ***. I've tried it * (THREE) times! Help, please?

GetHuman-ladycogs's customer service issue with Microsoft Office from August 2019

Help with my Microsoft Office issue
First: share to improve GetHuman-ladycogs's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ladycogs may need:
Name, MS Email address, Billing address, and User ID
The issue in GetHuman-ladycogs's own words
Install Office **** after canceling the subscription to Office ***. ... I am using Office ***.*I own Office **** *I want to cancel Office ****Will I lose any data in email, pictures, documents, etc. if I re-install Office **** and cancel Office ***?
This has been especially frustrating because it took forever to locate a phone number to speak to a real person. Then after being told I would not lose any of my data, at first, I couldn't get my Outlook messages, save * or *, or my folders.*Now, when I open word, it's labeled as Office Word *** and will not open until I accept license agreement!
Please tell me: should I just reinstall Office **** from the disc I previously purchased? Or, will I lose data, etc.?
I've been a Microsoft customer for over ** years! I do NOT appreciate every time you do an update, the look and function of my apps change and usually for the WORSE! Now, to mark an email item AND block it, I have to choose two separate items from the drop-down list! NOT an improvement!
I already ytied to get additional help - no one responded to me!
How GetHuman-ladycogs fixed the problem

We are waiting for GetHuman-ladycogs to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Microsoft Office's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Microsoft Office issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Microsoft Office

Office ****
Customer service issue
Reported by GetHuman-ladycogs
Aug 23rd, 2019 - 3 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 810 others
0 customers following this


GetHuman-ladycogs started working on this issue
Aug 23rd, 2019 7:16pm
GetHuman-ladycogs indicated the issue is not fixed yet.
Aug 26th, 2019 12:47am
GetHuman-ladycogs indicated the issue is not fixed yet.
Aug 26th, 2019 1:00am
GetHuman-ladycogs indicated the issue is not fixed yet.
Aug 31st, 2019 2:44am
GetHuman-ladycogs indicated the issue is not fixed yet.
Aug 31st, 2019 2:49am

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians