This is my SECOND TIME responding to your so-called follow-up. Will somebody PLEASE HELP ME? I clicked on the link to install Office ****, but it installs Offce ***. I've tried it * (THREE) times! Help, please?

GetHuman-ladycogs's customer service issue with Microsoft Office from August 2019

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The issue in GetHuman-ladycogs's own words
Install Office **** after canceling the subscription to Office ***. ... I am using Office ***.*I own Office **** *I want to cancel Office ****Will I lose any data in email, pictures, documents, etc. if I re-install Office **** and cancel Office ***?
This has been especially frustrating because it took forever to locate a phone number to speak to a real person. Then after being told I would not lose any of my data, at first, I couldn't get my Outlook messages, save * or *, or my folders.*Now, when I open word, it's labeled as Office Word *** and will not open until I accept license agreement!
Please tell me: should I just reinstall Office **** from the disc I previously purchased? Or, will I lose data, etc.?
I've been a Microsoft customer for over ** years! I do NOT appreciate every time you do an update, the look and function of my apps change and usually for the WORSE! Now, to mark an email item AND block it, I have to choose two separate items from the drop-down list! NOT an improvement!
I already ytied to get additional help - no one responded to me!
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Microsoft Office

Office ****
Customer service issue
Reported by GetHuman-ladycogs
Aug 23rd, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 810 others
0 customers following this

Timeline

GetHuman-ladycogs started working on this issue
Aug 23rd, 2019 7:16pm
GetHuman-ladycogs indicated the issue is not fixed yet.
Aug 26th, 2019 12:47am
GetHuman-ladycogs indicated the issue is not fixed yet.
Aug 26th, 2019 1:00am
GetHuman-ladycogs indicated the issue is not fixed yet.
Aug 31st, 2019 2:44am
GetHuman-ladycogs indicated the issue is not fixed yet.
Aug 31st, 2019 2:49am

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