Your engineer was supposed to ring me at UK time *pm today to resolve my e-mail problem...

GetHuman860654's customer service issue with Microsoft Office from July 2018

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The issue in GetHuman860654's own words
Resolve my e-mail problems on my new system ... Your engineer was supposed to ring me at UK time *pm today to resolve my e-mail problems.*The incident number is **********.*It is now *pm and no-one has made contact.**This is not the first time this has happened and I ask you to get a manager to ring me on Monday *th.July **** to fix a firm appointment.I am a customer you know and you should have more respect for customers.Please e-mail to make appointment.**So far your service to me has been appaling and I really wish now I had gone to Apple.
How long do Microsoft expect customers to sit waiting on a phone
Correct the issues with your softwhare on my e-mail system
I expected some form of customer service
your engineer has made an attempt
I have an issue with Microsoft Office too
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Microsoft Office

Office
Customer service issue
Reported by GetHuman860654
Jul 8th, 2018 - 5 years ago
I have an issue with Microsoft Office too
Fixed
Seen by 15 customers so far
Similar issue to 41 others
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Timeline

GetHuman860654 started working on this issue
Jul 8th, 2018 6:00pm
GetHuman860654 confirmed the issue is fixed. Hooray!
Jul 11th, 2018 7:08pm