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The issue in GetHuman690003's own words
My name is Rowena Ellison, and my SS number is ***-**-****. I mailed my MI-****CR and my MI-****CR* on *******. They were both in the same envelope. My home heating credit was processed and applied to my Consumer's account on *******. The MI-****CR says it was completed on your website, but I have yet to receive my refund. It has been over * weeks, and I am getting frustrated with trying to contact you. I need to talk to someone who can help me ASAP! I need my refund to help catch up on some bills, and have never had a problem like this until this year. Could someone please contact me? My phone number is ***-***-****.
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