Hi I bought a Micheal kors watch about two months ago. Last week it started to turn on...

GetHuman2959983's customer service issue with Michael Kors from May 2019

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The issue in GetHuman2959983's own words
Hi I bought a Micheal kors watch about two months ago. Last week it started to turn on and off while I was at work so I was thinking ok it needed charged. Turned it off and put on the charger when I got home. Well as it's charging right next to me it starts doing the same thing. Well I picked it up and the watch it's self was buying up and I burnt my finger from it the charger resting spot was burnt and the back of the watch was also. Took pictures of it. So I go to call tour customer service two different times and both time I was told f@*$ you and hung up on. So I take the watch back to where Ihad bought it at and so they tried to contact them and wont you know they had the same happen to them. Your customer service people are not the best dealing with people. I'm sure some are but not those two. So anywaysi told the two lady's that helped me at the store what was going on with it and they said it seemed like the battery inside the watch was no good or leaking . Now what if someone was to have had the watch on at that time I think it's a safety issue and needs to be looked at.

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Michael Kors

Customer service issue
Reported by GetHuman2959983
May 21st, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 1092 others
0 customers following this

Timeline

GetHuman2959983 started working on this issue
May 21st, 2019 3:36pm