I had ordered a Michael Kors Jet Set medium Saffiano leather top zip tote bag online in...

GetHuman-ravinaai's customer service issue with Michael Kors from January 2019

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The issue in GetHuman-ravinaai's own words
I had ordered a Michael Kors Jet Set medium Saffiano leather top zip tote bag online in the last week of December ****. A mail was received from Michael Kors on the **th December **** confirming this order ( the order number is GE*********GB). A tracking number was also provided - ************ - which was through SkyNet Worldwide where it shows the order has been shipped but the last information given is dated **th December **** and it says the shipment is held up because a consignee ID is required. I have not received any request for this information from either Michael Kors or the courier service. This is an expensive item and I am worried because the toll free number provided on the SkyNet page does not seem a valid one. Shall appreciate it if you can help me.
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Michael Kors

Customer service issue
Reported by GetHuman-ravinaai
Jan 6th, 2019 - 10 mos ago
I have an issue with Michael Kors too
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Seen by 8 customers so far
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GetHuman-ravinaai started working on this issue
Jan 6th 7:18am