bag was over a ***.** dollars

GetHuman-glbllck's customer service issue with Michael Kors from December 2018

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The issue in GetHuman-glbllck's own words
get another similar bag or refund to purchase one ... I purchased a Michael cores bag and the zipper don't work if just getting stiffer everday and i had this bag over * months i don't have my receipt but i purchase this bag at the Paramus macy's store were i do a lot of shopping ive never encountered anything like this they have a new return policy and this is not fair
how i have to go threw this process
as i stated before even exchange or refund to get a similar bag
i am a VIP customer i shop at macys for everything i need for special accusations and so on
calling but customer service is in the Philippians over seas i cant understand them
I have an issue with Michael Kors too
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Michael Kors

michael cores bag
Customer service issue
Reported by GetHuman-glbllck
Dec 4th, 2018 - 2 mons ago
I have an issue with Michael Kors too
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Seen by 2 customers so far
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Timeline
GetHuman-glbllck started working on this issue
Dec 4th, 2018 7:42pm