Hello My name is Grace, *I purchased my first and only Michael Kors Rose gold.Watch at...

GetHuman-gracehes's customer service issue with Michael Kors from July 2018

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The issue in GetHuman-gracehes's own words
Hello My name is Grace, *I purchased my first and only Michael Kors Rose gold.Watch at Macy's ****, since then I've had to return * Times. **st - time stopped, they replaced batteries - did not work. received new.**nd - time stopped and color faded to a metal color. Received new watch.**rd - time stopped - they sent out again said it will take (*) weeks to get batteries replaced. This is nonsense to pay close to $***.** for a watch that I can NOT use more than half the time I've had it. Macy's said if there is a problem other than Batteries I'm to pay to fix. I will NOT pay to fix a watch that I've already paid so much for, and I've already returned (*) times, because it doesn't work. So in short each watch has lasted maybe a year if that. *PLEASE tell me what can be done, I I would very much appreciate a response of some kind. What is the warranty on Michael Kors watches. Again please help to resolve, (*) weeks to replace batteries is unheard of, I'm not sure if this is Michael Kors Corp issues or Macy's, in Brea Mall, Brea CA. **Best, *Grace Hes

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Michael Kors

Customer service issue
Reported by GetHuman-gracehes
Jul 18th, 2018 - 5 years ago
Seen by 8 customers so far
Similar issue to 107 others
0 customers following this
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GetHuman-gracehes started working on this issue
Jul 18th, 2018 4:50pm
GetHuman-gracehes indicated the issue is not fixed yet.
Jul 18th, 2018 7:51pm

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