I have defective handbag & requested a replacement but was told by Randall that only if...

GetHuman-jsusan's customer service issue with Michael Kors from April 2018

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I have defective handbag & requested a replacement but was told by Randall that only if defective. It IS DEFECTIVE as I have * other Michael Kors handbags neither of which has lining torn*shredded!!! I sent Randall a picture in October of **** -when I planned on using this handbag to Punta Cana but was required to complete a list of things to do to get another bag that I haven’t had time due to dealing with identity theft *cyber theft for which I was targeted because of the death of my my Mother !*I think this is*has been extremely BAD CISTOMER RELATIONS & am hopeful that I can get A REPLACEMENT BAG WHICH IS ALL I REQUESTED INITIALLY!!!
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Michael Kors

Customer service issue
Reported by GetHuman-jsusan
Apr 26th, 2018 - a yr ago
I have an issue with Michael Kors too
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GetHuman-jsusan started working on this issue
Apr 26th, 2018 3:37pm
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Apr 26th, 2018 3:37pm
GetHuman-jsusan indicated the issue is not fixed yet.
Apr 26th, 2018 3:43pm