The shoes that I received today in the mail appear to have been worn by someone else an...

GetHuman602565's Return issue with Michael Kors from April 2018

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The issue in GetHuman602565's own words

get a pair of black strappy shoes to wear to a wedding I have this weekend ... The shoes that I received today in the mail appear to have been worn by someone else and even worse the heel on the stiletto is crooked.

the event I need the shoes for is this weekend so in a moment of desperation I tried them on anyway hoping I could still wear them even with the heel the way it is and unfortunately I couldn’t wear them. I didn’t want to risk hurting myself especially in front of a bunch of people at a wedding.

to allow me to exchange the shoes for a new unworn pair and express mail them to me if possible for the inconvenience to ensure I receive them in time for the wedding I have this weekend. I hope you will consider my request. Thank you for your time.

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Michael Kors

Black Strappy High Heel Shoes

Return issue

Reported by GetHuman602565

Apr 17th, 2018 - 2y ago

I have an issue with Michael Kors too

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Seen by 4 customers so far

Similar issue to 348 others

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Timeline

GetHuman602565 started working on this issue

Apr 17th, 2018 3:52am

GetHuman602565 reviewed the items needed

Apr 17th, 2018 3:53am

GetHuman602565 confirmed the issue is fixed. Hooray!

Apr 20th, 2018 2:21pm