i cant log into dashboard. I have asked for help with this issue several times and have...

GetHuman2960890's customer service issue with MetroMile from May 2019

Help with my MetroMile issue
The issue in GetHuman2960890's own words
i cant log into dashboard. I have asked for help with this issue several times and have gotten no response, I can't reach anyone by phone either. If no one is going to help me with this issue, I will have to cancel my insurance.
GetHuman2960890 did not yet indicate what MetroMile should do to make this right.
I have an issue with MetroMile too
How GetHuman2960890 fixed the problem
Cancel. It took ** minutes for me to talk to an agent. When I did, they wouldn' t let me use my email address that I wanted to use. They wanted me to change it completely. I did not want change all my devises, too. I told them that I hadn't been able to log in since the beginning and no apology.
Please help with my MetroMile issue
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MetroMile

Customer service issue
Reported by GetHuman2960890
May 21st, 2019 - a mon ago
I have an issue with MetroMile too
Fixed
GetHuman2960890 shared how to fix
Seen by 7 customers so far
Similar issue to 169 others
0 customers following this
Items needed
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Timeline
GetHuman2960890 started working on this issue
May 21st 5:50pm
GetHuman2960890 indicated the issue is not fixed yet.
May 21st 6:00pm
GetHuman2960890 indicated the issue is not fixed yet.
May 21st 6:00pm
GetHuman2960890 indicated the issue is not fixed yet.
May 22nd 4:02pm
GetHuman2960890 confirmed the issue is fixed. Hooray!
May 24th 5:55pm