I had my friend greg Samuels add a line..the first month was great..when the next payme...

GetHuman3238021's customer service issue with Metro PCS from July 2019

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The issue in GetHuman3238021's own words
I had my friend greg Samuels add a line..the first month was great..when the next payment was due I went to the store in lubbock tx on **th and a to pay my bill that same day me and my boyfriend got into a fight and he stole my phone so I had Greg call and shut off the service then I called and asked for a refund since I did not use the service the customer service rep took MY NAME AND ADDRESS so when the check comes to MY ADDRESS it has gregs name on it NOT MINE...GREG IS HOMELESS IT TOOK ME * MONTHS TO FIND OUT THAT HE WAS IN JAIL BY THAT TIME CHRIS MY AT THST TIME BOYFRIEND HAD STOLEN THE CHECK FROM ME AND TORE GREGS NAME OFF SO THAT IT COULD NOT BE CASHED (THIS IS A VERY JEALOUS MAN) SO I CSLL AGAIN TO REQUEST ANOTHER CHECK BE MAILED WITH THE CORRECT NAME AND AFTER WAITNG ANOTHER TWO WEEKS THEY TELL ME NO I AM SO ******* TIRED OF WAITING FOR MY MONEY PEOPLE THIS IS ****** RIDICULOUS I PAID ** BUCKS IN CASH WHY IS IT SO GOT **** HARD TO GET MY MONEY I HAVE CALLED EVERYONE UNDER THE FOT **** SUN FIRST OF ALL TO GET A NUMBER FOR CORPORATE AND NOBODY'S GIVEN ME ANY CORRECT INFORMATION WHAT THE **** IS METRO PCS EVEN A LIGAMENT BUSINESS I DONT THINK SO I AM GOING TO GET MY MONEY ONE WAY OR ANOTHER IT HAS BEEN * AND A HALF MONTHS PLUS * HOURS ON THE PHN AND ALL I GET IS THE SAME BULL **** GIVE ME MY MONEY I WORK TOO **** HARD FOR U TO JUST THINK U CAN ROB ME NO I WILL NOT STOP UNTIL I GET WHAT ID RIGHTFULLY MINE YALL CAN'T JUST ROB PEOPLE AND THINK IS OK AND LIE AND LIE UNTIL THEY GIVE UP WELL IM NOT GIVING UP UNTIL I GET MY MONEY...PLEASE AND THANK U I AM GOING TO FILE A POLICE REPORT BY TOMORROW IF NO ONE HAS CONTACTED ME BY THEN

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Metro PCS

Customer service issue
Reported by GetHuman3238021
Jul 12th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 41536 others
0 customers following this

Timeline

GetHuman3238021 started working on this issue
Jul 12th, 2019 7:18pm