I have been with MetroPCS since ******. I started in Florida and had no issues living t...

GetHuman1470848's customer service issue with Metro PCS from November 2018

4 views | 20631 similar | 0 following
Help with my Metro PCS issue
Next: our robot will wait on hold for GetHuman1470848 to get a Metro PCS rep on the line!
Always use the GetHuman Phone to call Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1470848's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1470848's own words
I have been with MetroPCS since ******. I started in Florida and had no issues living there. Since moving to Colorado in May I have had * issues with not getting service and now the back of my Samsung Galaxy S* the back is coming off but every MetroPCS store I have gone to tell me there is nothing we can do!! Really!! Customer Service ***** here!! They say I am eligible for a Promo Upgrade but being on Disabilty I can't afford an upgrade for my Galaxy S* and all others were a downgrade not an upgrade. I have had enough of the idiots here and I can't even afford the $*** though the Insurance because my income is limited being on disability. What is the sense of paying insurance every month when you still have to pay out of pocket? My bill is always paid a month ahead. I want a new phone that is an upgrade from the Galaxy S* even if it's the S*. The S* I have has had no damage or issues and I always buy a case and tempered glass screen protector. It's never been dropped but now the back of my phone is coming off. If I don't get a replacement phone at no charge I will find another carrier that will take care of me and I will tell people Not to use MetroPCS!! I am SO PISSED OFF that supposedly No One can help me!! **************

GetHuman1470848 did not yet indicate what Metro PCS should do to make this right.

How GetHuman1470848 fixed the problem

We are waiting for GetHuman1470848 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1470848 fixes it.
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman1470848
Nov 2nd, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 20631 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account


GetHuman1470848 started working on this issue
Nov 2nd, 2018 2:56pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies