Received a bill for a doctor i've never seen

GetHuman632969's customer service issue with Metlife Dental from April 2018

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Help with my Metlife Dental issue
Before contacting them, items GetHuman632969 may need:
Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
GetHuman632969's next move: have a Metlife Dental rep call.
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The issue and preferred resolution, in GetHuman632969's own words:
The problem I ran into: Received a bill for a doctor i've never seen
I trust that Metlife Dental will make this right and come up with a resolution that is fair.
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Metlife Dental

Customer service issue
Reported by GetHuman632969
Apr 26th, 2018 - 3 mons ago
I have an issue with Metlife Dental too
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Seen by 1 customer so far
Similar issue to 113 others
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Timeline
GetHuman632969 started working on this issue
Apr 26th 11:34pm