The Direct deposit of tax refund was deposited into an incomplete account number I real...

GetHuman996031's customer service issue with Meta Bank Ipower from August 2018

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The issue in GetHuman996031's own words
The Direct deposit of tax refund was deposited into an incomplete account number I realized this when I was expecting my refund and over * months had gone by and I still didn't receive my money so I personally went down to the IRS building talked to an agent and he showed and provided me with a copy of the IRS detailed summary of my refund status and that is when we both the agent and I noticed that my account number was missing * digits. I asked agent what happens next he says it's out of their hands they did their part and I have to contact metabank and go from there. I am wondering where did my refund end up if it was " deposited " into a ,what I would call a non existent account because of the * digits missing in the account number provided by mistake to the IRS? Where is my refund ? Is it in some kind of virtual cloud until its owner,me,is able to track it down or ? How would i be able to track it down ? Please help *Thank you *The email I am providing is my mother in laws bcuz its already logged on this phone and simple to check. I RATHER give no personal details anyways when it comes to my refund. *The
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Meta Bank Ipower

Customer service issue
Reported by GetHuman996031
Aug 15th, 2018 - a yr ago
I have an issue with Meta Bank Ipower too
Fixed
Seen by 5 customers so far
Similar issue to 13 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman996031 started working on this issue
Aug 15th, 2018 7:07pm
GetHuman996031 indicated the issue is not fixed yet.
Aug 18th, 2018 9:16pm