My name is Eb Maher I live in Cedar Rapids Iowa and this happened at the SW side store...

GetHuman5880472's Store Feedback issue with Menard Inc. from March 2021

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The issue in GetHuman5880472's own words
My name is Eb Maher I live in Cedar Rapids Iowa and this happened at the SW side store location. I was accused of stealing and had the police called on me before your store managers had figured out they're staff had made the mistakes not me that caused this all to happen. First the cashier didn't ring up all three of my tickets I had handed her she only rang up the one with the highest amount thinking they were all on one ticket the loss prevention associate decided. The second mistake happened when leavening the yard the guard at the gate took my paperwork and looked at it and told me I was good to go with the materials I had in the back of my truck also confirmed by the store loss prevention associate. All of these things I'm telling you can be seen and confirmed on the video according to your store loss prevention associate.I had no idea any thing was wrong until i received a phone message from the loss prevention associate from the following day because I don't check my messages about twice a day. I was also very disappointed that not one person in your store never apologized for them accusing me of stealing from your store and calling the police before having all of the facts they needed to do so. Because of this you will not only lose my business and my entire families I will also be telling all of my contractor associate what kind of individuals you have running this store. There is more to this story if your interested you can call me *** ***-****

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Menard Inc.

Store Feedback issue
Reported by GetHuman5880472
Mar 23rd, 2021 - a month ago
Not resolved
Seen by 3 customers so far
Similar issue to 753 others
0 customers following this

Timeline

GetHuman5880472 started working on this issue
Mar 23rd 10:52pm