I was scolded by an employee for making a mess while trying to find unbroken bags of mu...

GetHuman-knthal's Store Feedback issue with Menard Inc. from May 2020

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The issue in GetHuman-knthal's own words
I was scolded by an employee for making a mess while trying to find unbroken bags of mulch in the only pallet of brown mulch available. Two employees then refused to help me load bags into my car. I found * unbroken bags in a pallet of maybe ** bags. The two employees walked away without offering to help me find enough unbroken bags to fill my ** bag purchase. So I had to load the bags by myself. I would have cancelled my purchase and gotten a refund, but the purchase had already taken me ** minutes.**I am a small ** year old woman recovering from a torn rotator cuff. I am appalled that * young, strong men would walk away with attitude because they would have to clean up spilled mulch. They had not made sure mulch was available for self loading.

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Menard Inc.

Store Feedback issue
Reported by GetHuman-knthal
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 807 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-knthal started working on this issue
May 22nd, 2020 7:21pm
GetHuman-knthal indicated the issue is not fixed yet.
May 22nd, 2020 11:55pm
GetHuman-knthal indicated the issue is not fixed yet.
May 22nd, 2020 11:56pm

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