I had waited for over a *.* month for my order and after all this I received an email...

GetHuman-aldurra's customer service issue with Menard Inc. from October 2019

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I had waited for over a *.* month for my order and after all this I received an email ********** stating my order ready to be picked up. On ********** (the only day off for me in * weeks) visited the store in Morton Groove, IL and waited over ** minute looking for the order with no result. The manager, Josh delivered the news that my order never to be found. No apology or any accommodation. But brought me to the front desk to cancel my order to get my money back.**My summer project practically failed. I should learn from experience not to relay on Menards. I was happy to put an order with $**** to replace cheep material my contractor bought from Menards last year even he said it has ** years warranty. But here we are. Summer is over, order no to be found after placing order in *********, and not even apology.**Dr. Aldurra

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Menard Inc.

Customer service issue
Reported by GetHuman-aldurra
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2293 others
0 customers following this


GetHuman-aldurra started working on this issue
Oct 21st, 2019 12:12am

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