We ordered a dehumidifier online for my mothers house and once we got it hooked up it d...

GetHuman3721805's customer service issue with Menard Inc. from October 2019

Help with my Menard Inc. issue
The issue in GetHuman3721805's own words
We ordered a dehumidifier online for my mothers house and once we got it hooked up it did not work at all. I tried to contact a person at menards customer service which is impossible. So I wrote guest services twice in a week and never heard a word back. So after totally getting pissed off we contacted the local store and they finally said we could bring the unit in to the store. We weren't able to get that same model but got a different unit and it's working. We did not get back our ** dollar shipping charge which I am extremely mad about and will never order a product again on the menards website. They have the worse customer service available. And their stupid get human robot is about worthless.

GetHuman3721805 did not yet indicate what Menard Inc. should do to make this right.

How GetHuman3721805 fixed the problem
Dont order online with menards and you wont have an issue
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Menard Inc.

Customer service issue
Reported by GetHuman3721805
Oct 14th, 2019 - 2 years ago
Fixed
GetHuman3721805 shared how to fix
Seen by 2 customers so far
Similar issue to 2268 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman3721805 started working on this issue
Oct 14th, 2019 2:08pm
GetHuman3721805 confirmed the issue is fixed. Hooray!
Oct 14th, 2019 2:09pm