Would like to be contacted by someone from menards inc if possible about my issue

GetHuman3364163's Store Feedback issue with Menard Inc. from August 2019

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The issue in GetHuman3364163's own words
Pick up order ... I ordered materials about a month ago now . About a * wks after I ordered I got a confirmation text to pick up at bemidji store. Showed up to pick up & only part of order was there so I decided to wait till all material was there before I picked up . Got another confirmation text about a week or so later that other material had arrived so I had my father in law stop at bemidji store to pick up order they gave him * of the * items ordered so I called back to store & talked to manager at contractor desk & gentlemen was supposed to call me back about materials & never did ! I went back to bemidji store for a third time about * wks after the first trip up there they had * of the * items I had ordered about a month previously, the manager at contractor desk said the last item would be there in about * wks ! I waited for about a *.* hrs each trip for them to look for materials & tell me it's not there ! ( I live ** mins * way from store )They where very unorganized & unaware of where materials was !
I made multiple trips to store & was contacted via text saying items I ordered was in & was not in ! Each trip spending roughly *.* each time waiting for yard worker to run around and look for order only to tell me it's not there !
Getting their act together & being more organized in the lumberyard & to make it right somehow for all the time & wasted trips I made there !
Since the store opened in bemidji I've been doing business with them .
Spoke with people at store & was told it would be addressed? Asked if I could get a return on the material that still wasn't there & manager at contractor desk didn't even try to keep my business there just told me to go to front for the return .
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Menard Inc.

Crappy management at contractor desk in bemidji store
Store Feedback issue
Reported by GetHuman3364163
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 1824 others
0 customers following this


GetHuman3364163 started working on this issue
Aug 3rd, 2019 9:13pm