I just went to your store in saginaw, mi on sunday Fab ** ****... My order number is...
GetHuman-fxroutes's customer service issue with Menard Inc. from February 2019
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The issue in GetHuman-fxroutes's own words
I just went to your store in saginaw, mi on sunday Fab ** ****... My order number is ******. I went to the service desk and politely asked a lady and a gentleman about a discount on a ripped bag of rock salt. She said **% I asked if I could get more she replied no not much really spilled out of the bag... so as I went to get a clean bag I turned around and asked if I could get **% and ill take it off your hands..... I must have misunderstood her reply... I thought she said sure... so I put the bag on my cart and continued shopping...... Once I got to the cashier I told her the lady said **%.... She called the same gentlman wearing glasses over that was at customer service earlier.... He insisted she said **% and talked down to me like I was trying to pull a fast one....... This is were I got pissed... If your company is going to treat customers in this matter ill go back to Home Depot & TSC where they at least have customer service skills......**Its not about the percentage off... If you guys like ripped bags laying in the isles because no one wants them then thats your call... Its the prick attitude I got from the customer service guy at the front desk.... **John Sherman *************P.S. If my concerns are ignored I will surely never return to menards and will tell everyone I know about my experience
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