i was in davison mi store looking for a ** vac transformer i found on your app. i asked...

GetHuman1535881's customer service issue with Menard Inc. from November 2018

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The issue in GetHuman1535881's own words
i was in davison mi store looking for a ** vac transformer i found on your app. i asked the electrical manager Ryon. where i could find it and he replied we dont have those. i asked are you sure? he said yes we only have ** vac. i said i have bought ** before here and it says you have **. he said i have looked several times we dont have it. *i walked away to hardware where i asked that manager, she found it right away and took me to get it. i showed the manager Ryon and told him next time instead of talking to employees try using a computer to help your customer. he never even walked to a computer to look it up. how many other people left and did not buy something because he was to lazy to go look on the computer. this is very bad customer service and bad for sales on your end.

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Menard Inc.

Customer service issue
Reported by GetHuman1535881
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 204 others
0 customers following this
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Timeline

GetHuman1535881 started working on this issue
Nov 10th, 2018 4:10pm

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