Good morning,**I work at HMCS STAR, a Naval Reserve unit located in Hamilton, ON. *We h...

GetHuman-codymit's customer service issue with Memorex Electronics from January 2019

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Good morning,**I work at HMCS STAR, a Naval Reserve unit located in Hamilton, ON. *We have an old "H.*** Digital Video Recorder" that we use for our base security. *The surveillance system had an alarm this morning saying that the Hard Drive was full (Even though we had auto purge selected). I logged onto the machine and tried to reformat the hard drive to free up the space. It cleared the HD but will no longer allow me to reformat the HD. This is a major issue as it will no longer record anything that the cameras pick up. We also have a constant alarm that we can't clear. Can you give me some guidance on how to reformate this?**Below are some of the camera particulars:**Device Name: STAR Cameras DVR*Serial Number: D*****C*****F******E*Firmware Version: T************T*******MAC: **:**:F*:**:**:*E**Please let me know as soon as possible.**Thank you,**Master Seaman Cody Mitchell****-***-****
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Memorex Electronics

Customer service issue
Reported by GetHuman-codymit
Jan 14th, 2019 - a mon ago
I have an issue with Memorex Electronics too
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Jan 14th 3:18pm