Product: Memorex portable cd player Model No MD****BLK. Purchased through AMAZON. ord...

GetHuman1319598's customer service issue with Memorex Electronics from October 2018

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Product: Memorex portable cd player Model No MD****BLK. Purchased through AMAZON. order * ***-*******-*******. Purchase date August **,****. Return period has expired.*This was a gift and not opened until recently in October.*Unit does not have sound when properly turned on. I already have a similar player and am familiar with how to properly install and play a CD. However, with this new player there is no sound. This is what I have done when using the new player: *-AA Batteries installed *-A workingCD installed.*-Working Phones installed into PHONES jack.*-PowerOn(*II)*-Using the Volume control: no sound at all.*I have repeated the above procedures * times to be sure I am completing each step as per written instructions.*I want to return the faulty player to receive a replacement, but the packing materials are no longer available except the plastic enclosing the player and instructions. *Please advise me how to properly return the faulty device for a replacement. Thank You, Ken Marvel
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Memorex Electronics

Customer service issue
Reported by GetHuman1319598
Oct 11th, 2018 - 3 mons ago
I have an issue with Memorex Electronics too
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Seen by 7 customers so far
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GetHuman1319598 started working on this issue
Oct 11th, 2018 4:10pm