Product: Memorex portable cd player Model No MD****BLK. Purchased through AMAZON. ord...

GetHuman1319598's customer service issue with Memorex Electronics from October 2018

7 views | 164 similar | 0 following
Help with my Memorex Electronics issue
First: share to improve GetHuman1319598's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1319598 to get a Memorex Electronics rep on the line!
Always use the GetHuman Phone to call Memorex Electronics. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1319598 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman1319598's own words
Product: Memorex portable cd player Model No MD****BLK. Purchased through AMAZON. order * ***-*******-*******. Purchase date August **,****. Return period has expired.*This was a gift and not opened until recently in October.*Unit does not have sound when properly turned on. I already have a similar player and am familiar with how to properly install and play a CD. However, with this new player there is no sound. This is what I have done when using the new player: *-AA Batteries installed *-A workingCD installed.*-Working Phones installed into PHONES jack.*-PowerOn(*II)*-Using the Volume control: no sound at all.*I have repeated the above procedures * times to be sure I am completing each step as per written instructions.*I want to return the faulty player to receive a replacement, but the packing materials are no longer available except the plastic enclosing the player and instructions. *Please advise me how to properly return the faulty device for a replacement. Thank You, Ken Marvel

GetHuman1319598 did not yet indicate what Memorex Electronics should do to make this right.

How GetHuman1319598 fixed the problem

We are waiting for GetHuman1319598 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Memorex Electronics's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Memorex Electronics issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1319598 fixes it.
This email address isn't valid

Memorex Electronics

Customer service issue
Reported by GetHuman1319598
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 164 others
0 customers following this

Timeline

GetHuman1319598 started working on this issue
Oct 11th, 2018 4:10pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians