I am a person with developmental disabilities. I am a civil Service employee. I am on...

GetHuman1704993's customer service issue with Medicare from December 2018

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The issue in GetHuman1704993's own words
I am a person with developmental disabilities. I am a civil Service employee. I am on the old federal retirement program, Called SCRS. I do not get Social security. I only get medicare part A B and D. I am having problems with the people that are agents or representatives for Medicare . They give me a run a round and will not help me out when I ask them to help me get a replacement medicare card. my medicare card is damage, Can't use it any more. I do not have an account for social security. I do not have a printer for my computer. Can't print out my medicare card on line. All I ask is for a representative or a medicare agent, to send me a replacement card application, to mail it through regular postal mail for me. They told me to call up social security about my situation.*social security keeps on giving me a run a round, not helping me out with the situation I am in. I do not drive. because of my disability, no one to help me out with getting a replacement medicare card? I do not know any one that can help me out in my apt complex. to drive me to and from the social security office in Richmond Va Can you mail me an application so I can get a new up dated medicare card. My Home address is as follows.*Molly Ann Malone y **** Gaskins Apt. E Road Henrico Va. if you can do this for me I would appreciate it very much, thanks for your help*From : Molly Ann Maloney
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Medicare

Customer service issue
Reported by GetHuman1704993
Dec 6th, 2018 - 6 mons ago
I have an issue with Medicare too
Not resolved
Seen by 5 customers so far
Similar issue to 959 others
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Timeline
GetHuman1704993 started working on this issue
Dec 6th, 2018 8:25pm