I work for a provider office and we have a client that has an Aetna Medicare Supplement...

GetHuman-ltanberg's customer service issue with Medicare from September 2018

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I work for a provider office and we have a client that has an Aetna Medicare Supplement plan that says bills are submitted directly to Medicare and they send them directly to Aetna but our billing shows the clients owes for co-insurance and it doesn't appear to be going to Aetna. We are not able to put in Aetna to get billing because they have no payor ID and they say do not send paper bills. So what are we supposed to do?

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Medicare

Customer service issue

Reported by GetHuman-ltanberg

Sep 4th, 2018 - 5 mons ago

I have an issue with Medicare too

Fixed

Seen by 8 customers so far

Similar issue to 563 others

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GetHuman-ltanberg started working on this issue

Sep 4th, 2018 10:01pm

GetHuman-ltanberg indicated the issue is not fixed yet.

Sep 11th, 2018 7:02pm

GetHuman-ltanberg indicated the issue is not fixed yet.

Sep 11th, 2018 7:03pm

GetHuman-ltanberg indicated the issue is not fixed yet.

Sep 11th, 2018 7:03pm

GetHuman-ltanberg indicated the issue is not fixed yet.

Sep 11th, 2018 7:05pm

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