Life Care Rehab Center refuses transportation of patient to a scheduled appt to her pri...

GetHuman810681's customer service issue with Medicare from June 2018

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Life Care Rehab Center refuses transportation of patient to a scheduled appt to her primary care physician because “the resident MD is now her doctor” even though the primary care physician wants to see her. She cannot walk and has to be transferred in a van capable of a patient riding in the wheel chair because of paralysis after a stroke. No local agency will because “they have no contract with Life Care.” I told them I could check her out up to * hours and be personally responsible for their transporting her and any costs. They refused.
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Medicare

Customer service issue
Reported by GetHuman810681
Jun 25th, 2018 - 4 mons ago
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GetHuman810681 started working on this issue
Jun 25th 7:33pm
GetHuman810681 confirmed the issue is fixed. Hooray!
Jun 25th 7:33pm