After dropping off my daughter at a concert in Hartford CT, my wife and I ate and had c...
GetHuman-mserric's Complaint issue with McDonald's from July 2019
Help with my McDonald's issue
First: share to improve GetHuman-mserric's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mserric may need:
Name on the reservation
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-mserric's own words
After dropping off my daughter at a concert in Hartford CT, my wife and I ate and had coffee at McDonalds at ** Weston St. We stayed over an hour then went to our car and found that it had been towed. The manager was not helpful and said we stayed longer than ** minutes and that they have no contract with the tow company. I spent an hour looking for a towing sign. The sign is on a pole ** feet in the air and small. I had to climb it to read the address. The tow company said they are contracted with McDonalds. They go around the parking lot with video tape and if the car has been there for more than ** minutes it gets towed. This is a huge scam and cost me $*** cash to get my car back. I would like my money refunded. This should never have happened. Please respond back with what else I need to do. So many people are getting towed mostly teenagers who go to the concert. But I was actually eating there. *Sincerely*Mark Serricchio
GetHuman-mserric did not yet indicate what McDonald's should do to make this right.
I have an issue with McDonald's too
How GetHuman-mserric fixed the problem
We are waiting for GetHuman-mserric to fix the problem and share the solution with the rest of us customers.
Please help with my McDonald's issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.