My husband went back to McDonald’s in Montgomery NY to fix the order we just placed for...

GetHuman310671's customer service issue with McDonald's from July 2018

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The issue in GetHuman310671's own words
My husband went back to McDonald’s in Montgomery NY to fix the order we just placed for * people including our * children I was the one who went through the drive thru and I don’t know if you have kids but four hungry little angels in a drive thru is not fun so after placing the order I pulled up grabbed our food and pulled off it wasn’t till I got home that I realized I was missing * ** piece nuggets * McDoubles two large fries two quarter pounders and two chicken wraps so my husband furious called them back and told them the manager (sorry for my descriptions was a big overweight black lady apparently named Selena ) gave my husband attitude said she needs to check this out and call him back she called back and said you can come back to get some of the missing stuff she gave him * ** piece and * quarter pounders. she got into my husbands face nearly touching his nose and said I have a pic of you just so you know (like did she take a selfie of my husband in her own Obama phone) she was belittling him in front of everyone at the store he came back home furious and me being the nasty New Yorker I am I said I will be calling corporate tomorrow to fix this situation so here I am I would like someone to call that store and force them to give us all the food that is missing. I don’t have the receipt again four kids I haven’t sleep a full * hours in ** years since we had our oldest I do not appreciate my husband talked to like that in a crowded store by some power trip manager we don’t need to steal from that company **** I spend more money there do to sports practices dance school and cheerleading since it’s a quick and easy dinner. Not only do I want all the food I was missing for free I want her the so called manager call and apologize to my husband he never once got nasty to her and she was down right ignorant.

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Customer service issue
Reported by GetHuman310671
Jul 8th, 2018 - 5 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 85 others
0 customers following this
Items needed
Name on the reservation


GetHuman310671 started working on this issue
Jul 8th, 2018 3:49pm