I went to mcdonalds today with my dad during a lunch break for work and i got the bacon...

GetHuman-skylerr's customer service issue with McDonald's from June 2018

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The issue in GetHuman-skylerr's own words
I went to mcdonalds today with my dad during a lunch break for work and i got the bacon, egg, and cheese mcgriddle and he got a burger. The pancakes of the mcgriddle was super hard and the syrup tasted old*stale. It also tasted like it was frozen and defrosted in a microwave. Same thing with my dads burger, said it tasted like it was frozen. I messaged my friend that works at a different mcdonalds about my experience and he told me that it was against the Mcdonald’s policy to have frozen food. Now i currently dont feel good and it’s affecting me at work.
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Customer service issue
Reported by GetHuman-skylerr
Jun 25th, 2018 - 4 mons ago
I have an issue with McDonald's too
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Jun 25th 8:03pm