Dear Sir*Madam,**By default, the automatic renewal of my subscription was enabled in my...

GetHuman3987873's customer service issue with McAfee from November 2019

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The issue in GetHuman3987873's own words
Dear Sir*Madam,**By default, the automatic renewal of my subscription was enabled in my McAfee-account. As with most of my installed software I was expecting this to be manual and be informed in time regarding the renewal of my subscription. To my disappointment your policy seems to be quite peculiar and today I received an email informing me that you have decided to withdraw money from my account without noticing me in advance. I have cancelled the automatic subscription from my McAfee-account and I strictly request that you will not proceed with charging me as I am not willing to be part of McAfee's protection anymore. If the transaction cannot be cancelled at this stage I am expecting a full refund.**I look forward to your confirmation that my request is respected accordingly. **Sincerely,**Ioannis Karagiannis

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McAfee

Customer service issue
Reported by GetHuman3987873
Nov 24th, 2019 - 3 years ago
I have an issue with McAfee too
Fixed
Seen by 20 customers so far
Similar issue to 344 others
0 customers following this
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Timeline

GetHuman3987873 started working on this issue
Nov 24th, 2019 4:26pm
GetHuman3987873 confirmed the issue is fixed. Hooray!
Nov 27th, 2019 8:59pm
GetHuman3987873 confirmed the issue is fixed. Hooray!
Nov 27th, 2019 8:59pm
GetHuman3987873 confirmed the issue is fixed. Hooray!
Nov 29th, 2019 10:24pm