I have not received my state tax return.*When I check online it says a check was issued...

GetHuman-marygill's customer service issue with Massachusetts Department of Revenue (DOR) from May 2018

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The issue in GetHuman-marygill's own words
I have not received my state tax return.*When I check online it says a check was issued on March **, ****. I had my taxes done at the Malden Senior Center. The person who sent it in put down the wrong address . She resubmitted it on April *. ****. I am still waiting for the check in the mail.If I don't receive it. What else can I do to resolve this issue.*I don't know if check was thrown out at wrong address or returned to DOR. I would appreciate any help you can give me.
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Massachusetts Department of Revenue (DOR)

Customer service issue
Reported by GetHuman-marygill
May 3rd, 2018 - a yr ago
I have an issue with Massachusetts Department of Revenue (DOR) too
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Seen by 10 customers so far
Similar issue to 510 others
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GetHuman-marygill started working on this issue
May 3rd, 2018 4:19am
GetHuman-marygill indicated the issue is not fixed yet.
May 3rd, 2018 1:36pm
GetHuman-marygill indicated the issue is not fixed yet.
May 3rd, 2018 1:39pm