I needed a code from a letter that I do not have - submit tax do***entation - I origina...

GetHuman603775's customer service issue with Massachusetts Department of Revenue (DOR) from April 2018

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The issue and preferred resolution, in GetHuman603775's own words:
submit tax do***entation ... I needed a code from a letter that I do not have
I originally was sent a pin number but the letter was lost so i was told to submit the paper work online
If I were provided the code* letter ID, or given an alternative log in
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Massachusetts Department of Revenue (DOR)

Customer service issue
Reported by GetHuman603775
Apr 17th, 2018 - 3 mons ago
I have an issue with Massachusetts Department of Revenue (DOR) too
Not resolved
Seen by 3 customers so far
Similar issue to 210 others
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Items needed
Social Security Number
GetHuman603775 started working on this issue
Apr 17th 3:32pm
GetHuman603775 shared this issue with others over email
Apr 17th 3:33pm
GetHuman603775 reviewed the items needed
Apr 17th 3:33pm
GetHuman603775 indicated the issue is not fixed yet.
Apr 17th 3:33pm