This morning my son fed our cat a section of perfect portions shreds in gravy. The end...

GetHuman1158542's customer service issue with Mars Chocolate from September 2018

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The issue in GetHuman1158542's own words
This morning my son fed our cat a section of perfect portions shreds in gravy. The end section of the food is discolored and disgusting. It almost looks moldy, rotted, and green.*Thankfully our cat wouldn't eat it and walked away. My son decided at that point that there was something wrong with the food and put it away to show me. **I am very disappointed and worried about feeding her this case of food. I want to know what happened, what is in this food? Is it safe for my cats to eat? I saved the food. I took pictures of it as well. I would hate to have to find another food again. The cats all enjoy their Sheba pate & shreds. **This is a new case of food. We bought two of the larger size cases of food. **I look forward to hearing your response. *Thank you, signed a very disappointed Mom*Cheryl Benham

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Mars Chocolate

Customer service issue
Reported by GetHuman1158542
Sep 18th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 53 others
0 customers following this
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GetHuman1158542 started working on this issue
Sep 18th, 2018 1:32am