Am a retailer and have an issue with an item's bar code. The product's unit's bar code...

GetHuman-donlear's customer service issue with Mars Chocolate from August 2018

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The issue in GetHuman-donlear's own words
Am a retailer and have an issue with an item's bar code. The product's unit's bar code is * ********** *. It seems to be a Snickers Standard Bar, but usually I get those in with a differing unit bar code. So, the questions are: (*) why is this unit's bar code different and (*) what makes this product different to have such a unique unit bar code? Thank you.
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Mars Chocolate

Customer service issue
Reported by GetHuman-donlear
Aug 2nd, 2018 - a yr ago
I have an issue with Mars Chocolate too
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Seen by 1 customer so far
Similar issue to 37 others
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GetHuman-donlear started working on this issue
Aug 2nd, 2018 9:16pm