I reinstalled 'Windows ** and when it came to reactivating Malwarebytes it said I had a...

GetHuman5789872's Account Access issue with Malwarebytes from February 2021

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5789872's own words
reinstall Malwarebytes Premium ... I reinstalled 'Windows ** and when it came to reactivating Malwarebytes it said I had already used up my quota. When I tried to enter my account it said my email address wasn't recognised. I am paid up until September ****.

GetHuman5789872 did not yet indicate what Malwarebytes should do to make this right.

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Malwarebytes

Malwarebytes Premium
Account Access issue
Reported by GetHuman5789872
Feb 27th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 1161 others
0 customers following this

Timeline

GetHuman5789872 started working on this issue
Feb 27th 9:31am
GetHuman5789872 indicated the issue is not fixed yet.
Mar 1st 9:49pm
GetHuman5789872 indicated the issue is not fixed yet.
Mar 3rd 2:33am
GetHuman5789872 indicated the issue is not fixed yet.
Mar 4th 12:48am
GetHuman5789872 indicated the issue is not fixed yet.
Mar 14th 12:50am