I received an email saying my Malwarebytes has run out. I was offered **% off. I think...

GetHuman-neeknowl's customer service issue with Malwarebytes from October 2019

Help with my Malwarebytes issue
The issue in GetHuman-neeknowl's own words
I received an email saying my Malwarebytes has run out. I was offered **% off. I think it is spam. I signed in on my browser, had to create new password.*We have malware bytes premium on a MacBook Pro and an HP. I was given a new key. Confused and want clarification on on my product. See email below.We noticed you let your Malwarebytes Premium subscription run out. Whether you switched to another product, decided to go without protection, or forgot to renew, now is your chance to give us another shot for **% OFF, RISK FREE. This is a limited time offer until October **, **** so act now! Protect yourself from hackers, scammers, and identity thieves with one lightweight program that runs in the background without bogging down your devices. We guarantee you'll love it, or your money back.*Help.*Priscilla Knowles

GetHuman-neeknowl did not yet indicate what Malwarebytes should do to make this right.

I have an issue with Malwarebytes too
How GetHuman-neeknowl fixed the problem
Received an email from Malwarebytes: stating the email I got saying my subscription had lapsed was an error
Please help with my Malwarebytes issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Malwarebytes customer problems.
How Do I Cancel My Account with Malwarebytes?How do I get technical support From Malwarebytes?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
My deceased father was charged**.** directly from his bank account on *st mar...Hi I bought malwarebytes premium on my phone and I was wondering if there was any...We have received lot of false positive alert's from malware bytes after up gradat...El d*a ******** pague por una orden de malwarebytes lo instale en una pc y me pid...Please do not renew my Premium trial. I do not want it, DO NOT BILL ME. It is v...I have a premium package with you and I need to cancel it as my computer is no lo...Hi my name is Colin walker I have bought your product three times tonight I only...I'm Peter Eiden The Malwarebytes I have has been erased.I need to reinstallAs I do not understand or speak German I continue to receive messages in German e...I want to update my credit card information.
Do you have a customer issue as well?
We can help you get Malwarebytes's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Malwarebytes issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Malwarebytes

Customer service issue
Reported by GetHuman-neeknowl
Oct 28th, 2019 - 3 years ago
I have an issue with Malwarebytes too
Fixed
GetHuman-neeknowl shared how to fix
Seen by 10 customers so far
Similar issue to 1584 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-neeknowl started working on this issue
Oct 28th, 2019 11:47pm
GetHuman-neeknowl confirmed the issue is fixed. Hooray!
Nov 3rd, 2019 12:24am