my existing license will not renew--nothing happens when I press the renew button

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Malwarebytes

Customer service issue
Reported by GetHuman-johnlisi
Nov 8th, 2017 - 2y ago
I have an issue with Malwarebytes too
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Seen by 6 customers so far
Similar issue to 1256 others
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Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman-johnlisi started working on this issue
Nov 8th, 2017 7:43pm
GetHuman-johnlisi reviewed the items needed
Nov 8th, 2017 7:43pm
GetHuman-johnlisi indicated the issue is not fixed yet.
Nov 8th, 2017 8:47pm
GetHuman-johnlisi indicated the issue is not fixed yet.
Nov 9th, 2017 8:51pm