This morning, I pressed to re-subscribe & the price was €**.**. I went through the proc...

GetHuman-wpsherid's order change request issue with Malwarebytes from March 2019

4 views
 | 
779 similar
 | 
0 following
Help with my Malwarebytes issue
First: share to improve GetHuman-wpsherid's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-wpsherid's next move: talk to Malwarebytes when they open.
Malwarebytes's call center is closed now. We will send GetHuman-wpsherid a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-wpsherid may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
Top Tip from another customer
Some venues allow a full refund on tickets purchased within 72 hours. A list can be found at http://www.ticketmaster.com/ourguarantee/venues/. For refunds exceeding the 72 hour window, requests must be made to TicketMaster by calling 800-653-8000.
The issue in GetHuman-wpsherid's own words
This morning, I pressed to re-subscribe & the price was €**.**. I went through the process and pressed Paypal and clicked on pay. However, I did not receive anythink. Later I got a notification that my free trial was over and I needed to make a payment. Now the price had gone to £**.**. Did the first transaction not go through or must I wait until that is cleared? I am happy to pay the first offer of €**, but not twice. *****@***.com
GetHuman-wpsherid did not yet indicate what Malwarebytes should do to make this right.
I have an issue with Malwarebytes too
How GetHuman-wpsherid fixed the problem
We are waiting for GetHuman-wpsherid to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Malwarebytes's attention and get better help faster. Tap below to get started.
Having Malwarebytes issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-wpsherid fixes it.
This email address isn't valid

Malwarebytes

order change request issue
Reported by GetHuman-wpsherid
Mar 26th, 2019 - a mon ago
I have an issue with Malwarebytes too
Not resolved
Seen by 4 customers so far
Similar issue to 779 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-wpsherid started working on this issue
Mar 26th 11:23am