i'm getting the same notice of updated version available. i've installed it but it keep...

GetHuman-donblox's customer service issue with Malwarebytes from February 2019

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The issue in GetHuman-donblox's own words
i'm getting the same notice of updated version available. i've installed it but it keeps coming up and saying it's already running.*new issue, your actual customer support is a completely unnecessary maze. i had to look up your phone number online. when i try to login there is no forgot login or password option. it's obvious you have no interest in supporting your customers. *very disheartening for a company that are supposed to be software experts.
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Malwarebytes

Customer service issue
Reported by GetHuman-donblox
Feb 15th, 2019 - 9 mos ago
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GetHuman-donblox started working on this issue
Feb 15th 6:45pm