We have tried twice to get the code e-mailed that we need in order to activate our devi...

GetHuman-mcloudfi's customer service issue with Malwarebytes from February 2019

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The issue in GetHuman-mcloudfi's own words
We have tried twice to get the code e-mailed that we need in order to activate our devices for our church with no success. This is becoming very frustrating as this charge was applied on *-**-** for the * yr. subscription of $**.** and we have been unable to even activate service. We would like this code needed sent ASAP to the e-mail address we listed for our file of *****@***.com. Thank you.
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Malwarebytes

Customer service issue
Reported by GetHuman-mcloudfi
Feb 15th, 2019 - 9 mos ago
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Seen by 3 customers so far
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GetHuman-mcloudfi started working on this issue
Feb 15th 1:12am