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MakeMyTrip Customer FAQ

Top Answers & How-to Guides

What is MakeMyTrip's Phone Number?

The question we are asked most often is about how to talk to MakeMyTrip customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I book a rental car through MakeMyTrip?

Yes, MakeMyTrip offers the option to book rental cars. As one of the leading online travel platforms, we provide a wide range of services...
Ask any question you have about MakeMyTrip customer service, get an answer now.

Recent MakeMyTrip Customer Questions

How do we get our statement of account for the transactions made with you

To obtain your statement of account for transactions made with MakeMyTrip, you can log into your account on our website or app. Navigate to the 'My Trips' or 'Booking History' section, where you can view and download your transaction details. This will provide you with a comprehensive record of your bookings and payments.
Asked Oct 23, 2024 7:47 AM

how do i Received refund for cancelled bus by operator

If your bus was canceled by the operator, the refund process is usually initiated automatically by MakeMyTrip. The refund will be processed and credited to your original payment method within a few business days.
Asked Jul 1, 2024 11:30 AM

My train booking is not working on MakeMyTrip

We're sorry to hear you're having trouble with your train booking. Please ensure that your internet connection is stable because a drop in connectivity can disrupt the booking process. Also, clear your browser cache and cookies. If the issue persists, try booking your train ticket using a different device or browser. Please double-check and ensure you've inputted correct information during the process. If the problem still persists, there may be temporary technical issues on the platform which are usually resolved quickly. Thank you for your patience.
Asked Jun 14, 2024 5:44 AM

customer care number is not available

While I am unable to provide the customer care number directly, I can assure you that the most up-to-date contact information for MakeMyTrip is readily available. Please locate the 'Contact Us' link on this page that you're currently viewing and you will find all the information you need to get in touch with our support team. We are always here to assist you with your travel bookings and inquiries.
Asked Jun 3, 2024 7:27 AM

Money deducted but ticket not booking

We apologize for any inconvenience. Sometimes, due to connectivity issues or high server demand, your ticket may not get booked but the amount might get deducted. Do not worry, the deducted amount is always safe. If the booking was not successful, the amount will be reverted back to your account within 7-10 business days. However, if after 10 business days, the amount has not been credited back, do keep your transaction details handy and get in touch with our customer service for assistance. Please note that response times may vary due to high demand.
Asked Apr 20, 2024 8:56 PM

Help me with my MakeMyTrip customer service issue

Reservation Management

How Do I Find My Reservation on MakeMyTrip?

If you run into any problems while trying to find your reservation on Makemytrip,use these helpful tips to guide the way.

How Do I Change My Booking on MakeMyTrip?

MakeMyTrip allows you to change the details on your booking to suit your needs with these helpful tips.

How Do I Cancel My Reservation with MakeMyTrip?

Plans are not written in stone and sometimes, they can be forced to change due to unforeseen circumstances. The ability to cancel and...

How Do I Get a Refund from MakeMyTrip?

If you had to cancel your trip, you can go through the refund process with MakeMyTrip very easily with these helpful tips.

Payment Options

What are the payment options available on MakeMyTrip?

MakeMyTrip offers a wide range of payment options to cater to customer preferences and convenience. Customers can make payments using...

Flight Booking

Can I book multiple flights in one booking on MakeMyTrip?

Yes, you can make bookings for multiple flights in one booking on MakeMyTrip. Our platform allows you to easily search and select multiple...

What is the baggage allowance for my flight booking on MakeMyTrip?

The baggage allowance for your flight booking on MakeMyTrip depends on various factors. These include the airline you have selected,...

Hotel Booking

Can I make changes to my hotel booking on MakeMyTrip?

Yes, you can make changes to your hotel booking on MakeMyTrip. MakeMyTrip provides a hassle-free process for modifying your hotel reservation....

What is the cancellation policy for hotel bookings on MakeMyTrip?

The cancellation policy for hotel bookings on MakeMyTrip may vary depending on the specific hotel and the type of booking made. Generally,...

Travel Insurance

Does MakeMyTrip offer travel insurance?

Yes, MakeMyTrip offers travel insurance to customers. They understand the importance of providing a safety net for travelers and offer...

Rental Car Booking

Can I book a rental car through MakeMyTrip?

Yes, MakeMyTrip offers the option to book rental cars. As one of the leading online travel platforms, we provide a wide range of services...
We look to the MakeMyTrip issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
MakeMyTrip issues reported to GetHuman
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