I applied for credit card on ******* as of now ******** I have not received it. In Octo...

GetHuman-ecarbaja's customer service issue with Macy's Credit Card from November 2018

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The issue in GetHuman-ecarbaja's own words
I applied for credit card on ******* as of now ******** I have not received it. In October I call to find out what happened with my card, they didn't have my address correctly. They stated they were going to send me a letter to confirm my identification because my account was locked. I let them know I did not want any past due calls until I got my card in the mail. Despite my request they called me several times to collect payment from me. Customer service keeps telling me they will contact me via mail so I can confirm verification then transfer me to fraud department and they tell me the same thing! Later they state they will send me a letter which never arrived! I want to pay the remaining balance and close the account. I want NOTHING to do with Macy's.

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Macy's Credit Card

Customer service issue
Reported by GetHuman-ecarbaja
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 104 others
0 customers following this

Timeline

GetHuman-ecarbaja started working on this issue
Nov 8th, 2018 7:37pm

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