Hi my hotmail account was hacked and I cant get back into it. It was hacked back in Apr...

GetHuman4086112's Hacked Account issue with MSN Windows Live Assistance - Hotmail from December 2019

Help me with my issue
Before contacting them, items GetHuman4086112 may need:
Username, Password, and Email address on the account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4086112's own words
Hi my hotmail account was hacked and I cant get back into it. It was hacked back in April or june and I was finally able to get back into it once in nov before this one guy hacked my accounts and now I cant get back into it even tho I've given the code for the backup email which is *****@***.com and I've give my library code it still will hmmmm ot let me in and I know the info is correct so why cant I reset the password and get it back under my control. I need it back I have too many accounts going thru that email address. My email is *****@***.com and my phone number is *** *** ****. I need help fast before i lose some very important files. What info do u need for u to know that it's me. I can send my I'd even tho its outdated, I need to get a new one but I have my birth certificate and bank statement and statement from the SSI dept. Sincerely, Gidget Booth

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MSN Windows Live Assistance - Hotmail

Hacked Account issue
Reported by GetHuman4086112
Dec 12th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 2645 others
0 customers following this

Timeline

GetHuman4086112 started working on this issue
Dec 12th, 2019 8:45pm
GetHuman4086112 shared this issue with your circles on Google+
Dec 12th, 2019 8:46pm

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