Simply put:**My Facebook is linked to my old hotmail address.*(*****@***.com) to be exa...

GetHuman-amysarah's customer service issue with MSN Windows Live Assistance - Hotmail from August 2019

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Simply put:**My Facebook is linked to my old hotmail address.*(*****@***.com) to be exact. I have not used this account in years. I now live in New Zealand so calling the helpline to sort this out is not realistic.**I have been invited to join an exclusive Facebook group and can not accept (or even see) the invite as it went to this old hotmail account. When I tried resetting my password, your automated email response said I hadn't provided enough information. I physically can't remember exact email addresses and subject lines from last week.. how am I supposed to remember them from approximately over * years ago!? **I may have accessed this account once in my time in New Zealand, to rectify a RiotGames account I had for 'League of Legends' (-hopefully you can see this in the emails maybe and use this as proof of my identity?) but I can't remember when exactly this was.**Also, the secondary email was my university one, which I no longer have access to (having graduated over * years ago and living in New Zealand since), and the phone number was an English mobile, so again, this won't work.**This is extremely urgent as it is not only a great opportunity i'm being invited into with this Private Facebook group, but it is also imperative for my work.**Please help me rectify the situation. I look forward to your response**Amy Robertson

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MSN Windows Live Assistance - Hotmail

Customer service issue
Reported by GetHuman-amysarah
Aug 19th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 2323 others
0 customers following this
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Timeline

GetHuman-amysarah started working on this issue
Aug 19th, 2019 10:13pm
GetHuman-amysarah indicated the issue is not fixed yet.
Aug 20th, 2019 10:47pm
GetHuman-amysarah indicated the issue is not fixed yet.
Aug 20th, 2019 10:48pm
GetHuman-amysarah indicated the issue is not fixed yet.
Aug 20th, 2019 10:49pm
GetHuman-amysarah indicated the issue is not fixed yet.
Aug 20th, 2019 10:49pm
GetHuman-amysarah indicated the issue is not fixed yet.
Aug 20th, 2019 10:49pm
GetHuman-amysarah indicated the issue is not fixed yet.
Aug 20th, 2019 10:49pm

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