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The issue in GetHuman-datenshi's own words
I have not accessed my hotmail account in years but I still know the password. When I try to log in, it says that somebody else might be using my account then sends through a recovery process. I am unable to unlock the account through the authentication process because of how long it has been since I have used the account and cannot remember enough of the information. There is old information I need access to on the account but despite knowing the password, microsoft will not allow me to log in.
GetHuman-datenshi did not yet indicate what MSN Windows Live Assistance - Hotmail should do to make this right.
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