(***) ***-*****Continued problem with the home phone land line. No dial tone for a year...

GetHuman-ocglenn's customer service issue with MCI from February 2019

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The issue in GetHuman-ocglenn's own words
(***) ***-*****Continued problem with the home phone land line. No dial tone for a year. Very poor connections for * years. Now, a busy signal when anyone attempts to call in. The phone line is only used for the alarm system but, since there is no connectivity, we also have no alarm system.*We have had several techs come out and attempt to repair the phone, isolate the problem to fix it. The last person here, told me that it is up to me to search and find the phone post in a neighbor's yard, so that he could do the repair, but that it's my responsibility to ask all of my neighbors along the trunk line! He never returned to complete the job.*To date, we've been paying monthly for a service that doesn't work, for more than * years now. Please... it's time to fix the situation.*Of course, the other option is to get a wireless alarm system, eliminating the need for a land line, and then, cancel the home phone service.*-Glenn Cannon****.***-**** (personal cell number)

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MCI

Customer service issue
Reported by GetHuman-ocglenn
Feb 14th, 2019 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 39 others
0 customers following this

Timeline

GetHuman-ocglenn started working on this issue
Feb 14th, 2019 7:44am

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