Hi Sir* Mam,**I took the GMAT online exam through Examity today that is on...

GetHuman-dvprasad's customer service issue with MBA.com from June 2021

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Hi Sir* Mam,**I took the GMAT online exam through Examity today that is on **********, The Appointment ID is ***********. The reason behind this email is that I faced an issue while attempting AWA at the ending of the test. When I finished writing my essay and pressed enter to start a new para. The entire essay which I wrote is gone. This happened thrice in the exam and I contacted the proctor in the middle when this happened for the first time but she didn't respond and when it happened again then I called her name then she did. And I told her my problem she said she will pause the exam as there are only * minutes left but she didn't and said she couldn't. The exam ended automatically after the time is over. She told me that as the Invigilator watches the recorded video there won't be any problem and I won't lose any points. But I am still worried about this issue. I requested the Examity to look after this problem as I already gave my two GMAT online attempts and this is my last chance but they told me I should contact mba.com instead. I have mostly completed my AWA Essay and it's recorded in the video. So, please raise a ticket on this issue that can convey the invigilator to watch the essay in the video. **Update on ******** - Got the Official scores online and got AWA as * -**%. Please do something. I already gave two attempts and I can't afford to take the exam again.**I hope for your earliest reply**Warm regards,*Devi Vara Prasad Potturu.*GMAT ID- ************

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Customer service issue
Reported by GetHuman-dvprasad
Jun 18th, 2021 - 4 months ago
Not resolved
Seen by 19 customers so far
Similar issue to 524 others
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GetHuman-dvprasad started working on this issue
Jun 18th 5:35am
GetHuman-dvprasad indicated the issue is not fixed yet.
Jun 20th 9:53am

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