I believe that my site has been hacked. Can you help?

GetHuman-spicer_j's customer service issue with Lycos Inc from August 2018

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The issue in GetHuman-spicer_j's own words
The problem: I believe that my site has been hacked. Can you help?
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Lycos Inc

Customer service issue
Reported by GetHuman-spicer_j
Aug 9th, 2018 - 3 mons ago
I have an issue with Lycos Inc too
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Seen by 2 customers so far
Similar issue to 63 others
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Timeline
GetHuman-spicer_j started working on this issue
Aug 9th 7:01pm
GetHuman-spicer_j shared this issue with friends on Facebook
Aug 9th 7:02pm