How do I talk to someone at Lumosity to resolve my issue?
GetHuman-lbricker's customer service issue with Lumosity from June 2018
24 views | 66 similar | 0 following
Help with my Lumosity issue
GetHuman-lbricker's next move: call Lumosity.
The best way to get your problem resolved is to tap the button below to start calling Lumosity. We will check on you later to see if it's fixed or needs to be escalated.
have charges reversed for $***.***Says it's fixed but there has been no action. ... I was recently charged $***.** to my Wells Fargo bank account ending in ****. My husband, Gary Bricker is now in moderate* late stage Alzheimer's and this was his account. *My husband is no longer capable of using Lumosity. He enjoyed it while he could, but that was over a year ago. *I request cancellation of this account and reversal of the charges immediately. *Thank you for your prompt attention to this matter. *I have reported this charge to my bank.
Please reverse the charges on my bank account.
My husband subscribed to this several years ago, he has Alzheimer's and this charge was against a debit card that he no longer has. This would be considered Elder Abuse because he does not have the mental capacity to authorize this charge.
I will report this as fraudulent activity
I have an issue with Lumosity too
How GetHuman-lbricker fixed the problem
We are waiting for GetHuman-lbricker to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.